ADA Title II · WCAG 2.1 AA — handled automatically

ADA compliance in days. Community awareness every day after.

Meeting WCAG 2.1 AA is the automatic part — captions, audio description, transcripts, plain-language summaries. What residents notice is everything after: updates they actually read, answers to their questions, and a local government that's finally easy to follow.

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1 in 5 residents rely on accessible meetings. 5 in 5 get a town that's easier to follow.
WCAG 2.1 AA certified output
Single vendor, single contract
Live in days, not months
City Council Regular Meeting — Jun 10
3h 12m · processed automatically
WCAG AA ✓
Plain-language digest 4,218 subscribers
This week in Oak Park: Parks budget approved 5–2 · Elm St hearing moved to Jul 8 · Crosswalk on Main St breaks ground in August.
Ask Aware Answered
"When does the Main St crosswalk go in?" → August, per Public Works · sourced from Jun 10 meeting, 48:12
Accessible portal
CC AD Transcript
Residents reached where they are
1 in 5Americans has a disability
that affects digital access
Apr 2027Apr 2028
DOJ compliance deadlines
50,000+ pop. / under 50,000
5+vendors the average agency
patches together for compliance
1AI-native product that replaces
every one of them
Yearsof existing recordings also
need to meet WCAG requirements
1 in 5Americans has a disability
that affects digital access
Apr 2027Apr 2028
DOJ compliance deadlines
50,000+ pop. / under 50,000
5+vendors the average agency
patches together for compliance
1AI-native product that replaces
every one of them
Yearsof existing recordings also
need to meet WCAG requirements
The Compliance Gap

Most government meeting video
is out of compliance.
Here's why that matters.

ADA Title II now requires WCAG 2.1 AA accessibility for all digital government content — including meeting video. The gap between what's legally required and what most agencies actually have is large, costly to close manually, and growing.

Auto-captions don't meet the standard

YouTube's automatic captions perform poorly on local names, civic terms, and ordinance language — the exact content that matters. ADA requires accuracy that platform auto-captions consistently fail to deliver.

Audio description is missing everywhere

WCAG 1.2.5 requires narration of important on-screen visuals — slides, charts, documents — for blind and low-vision residents. It is one of the most commonly required and least commonly provided accessibility features in government video.

Dense minutes aren't truly accessible

Publishing a PDF satisfies the open-meetings law — but a wall of bureaucratic language is inaccessible to residents who need plain English, and a scanned image PDF fails WCAG entirely. Technical compliance is only half the obligation.

Every Requirement. Covered.

The DOJ rule is specific.
Aware Compliance meets every criterion.

The 2024 DOJ final rule mandates WCAG 2.1 Level AA for all state and local government digital content — including meeting video. Here's every time-based media criterion your meetings must satisfy, and how Aware delivers each one automatically, from day one.

Cities & agencies — population 50,000+
April 26, 2027
Under 50,000 population & special districts
April 26, 2028
Source: ADA.gov — 2024 DOJ Final Rule on Web Accessibility, Title II of the Americans with Disabilities Act.
WCAG Guideline 1.2 (Time-Based Media) — the five success criteria your meeting video must satisfy

Section numbers (1.2.1–1.2.5) are individual success criteria within WCAG 2.1 — not the version number.

Success Criterion
What it requires
Level
How Aware Compliance delivers it
1.2.1
Audio-only & Video-only (Prerecorded)
Text alternative or media alternative required
A
Full searchable text transcript provided for every recorded meeting.
1.2.2
Captions (Prerecorded)
Accurate synchronized captions for all prerecorded audio
A
Accurate synchronized captions powered by Aware's proprietary local-context recognition — tuned to your community's officials, staff, place names, and civic vocabulary. Names are recognized correctly from day one, not after weeks of training. Includes speaker identification and meaningful non-speech sound.
1.2.3
Audio Description or Media Alternative (Prerecorded)
Audio description OR full media alternative required
A
Aware delivers both: an interactive transcript (media alternative) and full audio description — exceeding the minimum.
1.2.4
Captions (Live)
Real-time captions for live-streamed content
AA
Supported for live-streamed government meetings.
1.2.5
Audio Description (Prerecorded)
Audio description for all prerecorded video — the most commonly missed AA criterion
AA
AI-generated audio description narrates on-screen visuals — slides, charts, shared documents — for blind and low-vision residents. Powered by the same local-context intelligence that drives caption accuracy: Aware knows who is presenting, what's on screen, and what it means to your community. The criterion almost every government meeting fails today.
The resident portal meets WCAG 2.1 AA across all four principles
Perceivable

Captions, transcript, audio description, sufficient color contrast, text alternatives for all non-text content.

Operable

Full keyboard navigation, skip links, visible focus indicators, no keyboard traps, accessible video controls.

Understandable

Plain-language summaries, consistent navigation, clear labels and instructions throughout the portal.

Robust

Semantic HTML and ARIA markup, verified with automated accessibility testing. Zero known violations on publish.

ACR / VPAT documentation
An Accessibility Conformance Report is provided as formal documented evidence of WCAG 2.1 AA conformance for your records.
Full audit trail
Every name and transcript correction is logged. A complete, defensible provenance record for every piece of published content.
Effective communication
Accessible formats on request, covering the ADA's broader effective communication and reasonable modification obligations.
No months of planning. No consultants. No RFP.

Be live and compliant
within days — not months.

Most agencies connect YouTube or Zoom and are live on a WCAG 2.1 AA conformant portal within 1–3 business days. Connect, review, publish — and get ahead of the deadline now.

Book a Demo
Start this week. Meet the deadline.

Aware Compliance makes your meeting video — and the portal that delivers it — WCAG 2.1 AA conformant, covering the time-based media criteria that are the hardest and most-cited under the DOJ rule. ADA Title II compliance across your organization's full digital presence remains the agency's responsibility.

How It Works

From video to fully accessible portal — automatically

Connect once. Every new meeting runs through the full pipeline on its own.

1

Connect your source

Link your YouTube channel, connect Zoom, or upload video files directly. No equipment, no AV setup, no IT team. Works with what you already have.

2

Add your Names & Places

Upload your roster of officials, staff, and local place names once. Aware tunes its recognition so civic terms are spelled and heard correctly — not garbled like raw auto-captions.

3

Pipeline runs automatically

When a new meeting is detected, Aware processes it end-to-end: accurate captions, audio description, interactive transcript, and plain-language summary — no manual steps.

4

Review and publish

Your town manager reviews the output in a simple dashboard, then publishes with one click. Residents immediately see the accessible portal — live and WCAG 2.1 AA from day one.

What You Get

Six capabilities. One platform.

Everything an agency needs to meet WCAG 2.1 AA — and give residents a public record they can actually use.

Accurate Captions & Interactive Transcript

Speech-to-text tuned to your town's roster of officials, staff, and local places. The transcript is fully searchable and scrolls with the video as it plays.

Audio Description

Automatically narrates important on-screen visuals — slides, charts, shared documents — for blind and low-vision residents. Meets WCAG 1.2.5, the requirement almost every government meeting fails today.

Plain-Language Summaries

AI-generated, topic-by-topic recaps so residents understand what happened in minutes — not hours. No legalese. No editorializing. Just what was decided and why it matters.

Ask Aware — AI Q&A

Residents and staff type a question in plain English and get an answer with a link to the exact moment — across every meeting video and document for your town. Find anything, instantly.

Branded Resident Portal

Each town gets its own WCAG 2.1 AA public portal at a subdomain. Residents watch, read, skim summaries, and search — all from one clean, accessible page on any device.

Names & Places Correction

Unique

Fix a name once — it propagates across captions, transcript, and summaries, for new meetings and retroactively across your imported archive. Your public record is always accurate and defensible.

The Resident Experience

Compliance clears the audit.
This builds the relationship.

The ADA mandates accessible content. Aware goes further — giving every resident tools that make civic life genuinely easier to follow. That's not just compliance. That's goodwill.

Aware Explain
Legal jargon, made human.

Residents read the AI-generated meeting summary. If the language is still confusing — budget motions, zoning amendments, legal references — they click Aware Explain and get the entire summary rewritten in plain, everyday language. No legal background needed.

One click rewrites the full summary in plain language
Covers the whole summary — not just individual words
No editorializing — same facts, simpler words
June 10 · Parks Budget — AI Summary
Council approved an amendment to the FY2027 capital appropriations schedule, reallocating $240K from general reserves to address deferred maintenance obligations in Class II recreational facilities.
Explained in plain language
The council voted to move $240,000 from the city's savings to fix up parks that have been falling apart. These are parks the city is required to maintain but hasn't gotten to yet.
Ask Aware
Ask anything. Find it instantly.

Residents and staff type a question in plain English and get a direct answer — drawn from every meeting video and document your town has published. Ask Aware searches your whole archive and links straight to the exact moment, or the source page. No digging through minutes. No video scrubbing.

Natural-language questions → precise, sourced answers
Searches every video and document for your town — years of records
One click jumps to the exact video moment — or the source page
"When did the council vote on the new park renovation?"
Ask Aware Answer
The park renovation vote was held at the June 10 City Council meeting. The motion passed 5–2. Construction begins Q1 2027.
Jump to 1:42:05 — June 10 City Council
Ask Aware Atlas
Research beyond your borders.

The optional add-on that turns Ask Aware loose on the largest corpus of local-government meeting records ever assembled — 3,300+ U.S. communities, plus Canada, the UK, Australia and New Zealand. See how peers handled the same zoning fight, budget shortfall or ordinance — grounded in their official record. Unique data no other tool has.

Benchmark decisions against 3,300+ comparable U.S. communities
See how Canada, the UK, Australia & New Zealand handled it
Every answer cited to the official meeting record
"How have peer cities structured short-term rental permits?"
Atlas · 3,300+ communities
14 comparable cities cap permits by neighborhood density. Boulder, CO tied renewals to owner-occupancy after a 6–1 vote.
Source: Boulder City Council — Apr 8, 2025
Most government sites do the bare minimum. Aware gives residents tools they actually want to use.

When residents can understand what happened and ask their own questions, engagement rises. Officials get more informed, less frustrated constituents. That goodwill doesn't show up in a WCAG audit — but it's the difference between a portal people ignore and one they actually use.

Book a Demo
Management Portal

Built for Government.

Every meeting is reviewed, corrected, and published on your terms — through a portal designed for government staff, not software engineers.

Review before you publish
Inspect every caption, transcript line, and summary before anything goes live. Edit inline if needed. Publish with one click when it's ready.
Names & Places management
Add officials, staff, street names, and local terms. Correct a name once and Aware propagates it across captions, transcripts, and summaries — for new and past meetings alike.
Source & archive management
Connect YouTube or Zoom, or upload files directly. Bulk import historical recordings and monitor processing queues — all sources from one dashboard.
Full publishing lifecycle
Draft, schedule, publish, or unpublish. Correct and republish at any time. Your public record reflects exactly what you've approved — nothing more, nothing less.
Master admin overview
One login to monitor all towns in your jurisdiction. Track compliance status, publishing queues, and resident engagement across your entire portfolio from a single view.
Oak Park — Admin Portal
WCAG AA Active
47
Total meetings
38
Published
2
Pending review
7
Processing
Recent Meetings
City Council · June 10
Captions · Transcript · Summary
Published
Planning Board · June 14
Ready to review · 2h 14m
Review
School Board · June 18
Processing audio...
Processing
Names & Places+ Add entry
Mayor Sarah Chen→ all meetings
Councilmember Rodriguez→ all meetings
"Elm St" → "Elmhurst Avenue"correction · retroactive
Ask Aware Atlas · Add-on

Civic intelligence,
without borders.

Ask Aware answers questions from your meetings. Atlas extends it to the largest corpus of local government meeting records ever assembled — 3,300+ U.S. communities, plus Canada, the UK, Australia, and New Zealand. Every answer cites the official record. The source, not the slant.

Benchmark decisions against comparable communities before you vote
Research how peer municipalities structured contracts, ordinances & policies
Track regional trends across your county or state
Answer “has anyone else dealt with this?” in seconds, not weeks
See Atlas in a Demo
Requires Ask Aware · Available as an add-on to any Aware Compliance plan
Ask Aware Atlas 3,300+ communities
How have other towns structured sidewalk-repair cost sharing with homeowners?
Among comparable communities, 50/50 cost-share programs are most common, typically capped per linear foot. Several councils adopted hardship waivers after public comment; two moved to full city funding for ADA-priority routes.
Ferndale, MI · Council · Apr 2026
Chapel Hill, NC · Public Works · Jan 2026
Bend, OR · Council · Nov 2025
International perspective
Guelph, Ontario funds sidewalk repair entirely from the city budget, citing liability — discussed at its Mar 2026 Committee of the Whole.
3,300+ U.S. communities
5 countries
100% cited to the official record
Every community's record. One question away.
Why Aware Compliance

One product. Not five vendors.

Most agencies patch together a captioning vendor, a transcription service, an audio-description contractor, a summarization tool, and a portal — each with its own contract, invoice, and hand-off point where things break.

Without Aware Compliance
Captioning vendor
Separate contract, manual upload per meeting
Human transcription service
Days of turnaround, another invoice
Audio description contractor
Expensive, slow, and usually skipped
Summarization tool
Another login, another hand-off where things break
Separate public portal or website
Stitched together, not accessible, fragile
5+ vendors. 5+ contracts. 5+ hand-offs.
Still probably not fully compliant.
With Aware Compliance
Accurate captions & transcript
Included. Tuned to your town's roster.
Audio description
Included. Automatic for every meeting.
Plain-language summaries
Included. AI-generated, unbiased.
Ask Aware AI search
Included. Search every meeting video and document.
Ask Aware Atlas
Optional add-on. Research 3,300+ communities worldwide.
WCAG 2.1 AA public portal
Included. Branded. Live on day one.
1 vendor. 1 contract. Fully compliant.
Runs itself after setup.

Built for the people who run it.
And the people who need it.

Set it up in an afternoon.
Let it run forever.

No project, no consultant, no ripping out what you have. Connect your channel, add your Names & Places, and Aware handles the rest — automatically, meeting after meeting.

YouTube, Zoom, or direct upload — your choice
Already on YouTube or Zoom? Aware picks up new recordings automatically. Prefer files? Upload directly.
Town manager dashboard — review before publishing
Review every processed meeting — captions, transcript, summary — before it goes live. Full control, zero friction.
Multi-tenant, isolated per town
Each municipality has its own environment, its own branded portal, and its own data — clean and separate.
Resident engagement analytics
See which meetings get the most views, which topics residents search, and how engagement changes over time.
Town Manager Dashboard — Oak Park
City Council · June 10
Captions, transcript, summary ready
Published
Planning Board · June 14
Processing complete — awaiting review
Review
School Board · June 18
Processing audio...
Processing
WCAG 2.1 AA compliance: active
Your Archive Matters Too

Years of recordings are out of compliance right now.

ADA Title II compliance isn't just about new meetings. Every existing video, every prior session, every archived recording is subject to the same WCAG requirements. Most agencies have years of backlog they've never addressed.

Aware Compliance is built for bulk import at volume. Connect your archive — whether it's on YouTube, Zoom, a shared drive, or local storage — and the pipeline processes your full backlog automatically. You don't start over; you catch up.

Book a Demo Tell us about your backlog — we'll show you a plan.
Archive compliance — Oak Park example
2021
48 meetings recorded
No captions. No audio description. Out of compliance.
2022–24
144 more meetings
YouTube auto-captions only. Still non-compliant.
Today
Connect to Aware Compliance
Bulk import begins. All 192 meetings queued automatically.
+Days
Full archive live on public portal
Every meeting — past and future — accessible, searchable, WCAG 2.1 AA.
For towns that don't yet record meetings

No cameras?
No problem.

Aware Compliance handles the accessibility pipeline for meetings you already record. But if your town hasn't started recording yet — or doesn't have a streaming setup — Aware Capture gets you there without AV equipment, cameras, or technical staff.

Plug-and-play tablet + mic — no AV setup or crew
AI-powered transcription and automated summaries
Published directly to your Aware compliance portal
Zero technical overhead — built for clerks, not IT teams
Aware Capture
Status: Recording in session
Live
Audio captured → transcribing...
Speaker identification active
Generating summary...
~2 min
After the meeting
Transcript, captions, and plain-language summary are automatically queued for your Aware Compliance portal — ready to publish and WCAG 2.1 AA conformant.
Now accepting early government partners

Ready to make every meeting accessible to every resident?

Most agencies connect their channel and are live on a fully conformant WCAG 2.1 AA portal within 1–3 business days. No project plan, no consultants, no months of work. Connect, review, publish — and meet your deadline with time to spare.

Book a Demo Contact the team
No IT setup required
Works with YouTube, Zoom, and direct uploads
Pricing based on archive size & city scale